HEALTH & SAFETY OPERATIONS UPDATE
Our world has changed, and the world of meetings and events has changed with it. The health and safety of our guests and team members is our highest priority. Following the guidance of public health officials from the Centers for Disease Control and Prevention, Minnesota Department of Health and Shakopee Mdewakanton Sioux Community Tribal Public Health, we have made modifications to Mystic Lake Center operations. Our event professionals are here to help guide you through every aspect of safely planning and executing your next event.
Learn more about our enhanced health and safety measures and what you can expect during your next visit.
ENHANCED CLEANING & SANITIZING
EMPHASIS ON HYGIENE
FOOD & BEVERAGE SAFETY
We follow safe food handling practices and sanitize all food and beverage equipment. We have eliminated buffet meals in favor of plated or boxed meals. Individual bottled water will be provided in lieu of water carafes on meeting tables and water stations. Break items will be limited to single serving wrapped or packaged items when possible. Coffee and other break items will be attended and served by a server.
- Bread will be served to each diner individually rather than in a basket.
- Servers will bring appetizers, entrées, and desserts to the table on covered plates.
- Less formal settings may substitute upgraded box meals for individually plated dishes.
- Table settings will include hand wipes.
- Only roll-up flatware will be used.
- We will set only as many chairs as social distancing allows within a space.
- Servers will wear face coverings and gloves at all times.
- All serving trays will be sanitized after each use.
- Condiments will be served in individual containers.
THERMAL SCANNING & HEALTH SCREENINGS
BOOKING EVENT SPACES
Site visits and venue tours may be replaced by virtual tours when possible. We encourage those seeking to book a space to consider preparing a health and safety plan. Event setup and capacities have changed to follow social distancing guidelines. Please contact one of our event professionals for diagrams and guidance.
- Plan smaller settings at 90 degree angles to prevent attendees from facing directly across or behind one another.
- When possible, reduce pinch points within the attendee path.
- Increase barriers in settings by including screening, storage elements, plants or partitions.
- Higher space division and natural elements create separation and cognitive comfort.
- Create minimum 6 feet distancing between participants in meeting spaces, cafés and lounge spaces.
- Consider utilizing open spaces for meetings, leveraging flexible furniture with moveable whiteboards and screens to create boundaries.